Frequently Asked Questions

Get answers to common questions about Balance | 75 minutes Head Spa.

You’ll receive a consultation, extended scalp cleanse, warm water therapy, and an unhurried scalp, neck, and shoulder massage. The treatment finishes with a tailored scalp application and calming rinse, leaving you relaxed and refreshed.

Yes. We offer gentle, low-irritant products and adjust pressure and techniques to suit sensitive scalps. Therapists conduct a brief consultation and can perform a patch test when needed. Please disclose any skin conditions or open wounds beforehand.

Frequency depends on your scalp’s condition. Maintenance is typically every 4–6 weeks; oiliness or heavy buildup may benefit from every 2–4 weeks. Your therapist will recommend a personalized schedule and at-home care to extend results.

Yes. Many clients add blowouts, hair treatments, or facials. Combining services depends on time and availability and may require additional booking. Contact our front desk to create a customized package that fits your needs and schedule.

Yes. Warm water therapy is part of the Balance ritual and is used during the deep cleanse and final rinse. Temperatures are adjusted for comfort to enhance relaxation, product absorption, and hygienic removal of impurities.

Arrive with dry hair free of heavy styling products when possible and plan to arrive 10 minutes early. Share allergies, medications, or scalp concerns during check-in so we can tailor the experience safely and effectively.