Frequently Asked Questions

Get answers to common questions about Balance | Group Booking (75 min).

We accommodate groups starting at two guests, with flexible maximums depending on scheduling and space. Pricing begins at the listed rate and increases per additional guest; please contact us to confirm availability, exact pricing, and any special requests for your group.

The session begins with a deeper scalp analysis and cleanse, followed by warm water therapy and an extended relaxation massage. Therapists tailor pressure and techniques for each guest while maintaining a shared, restful atmosphere throughout the 75-minute ritual.

Yes. Base pricing applies to the minimum group size; additional guests incur incremental fees. Final cost depends on group size, add-ons, and scheduling. We provide accurate quotes when you book or inquire so you understand total charges upfront.

Absolutely. Our Balance protocol suits all hair and scalp types, including sensitive scalps. We customize products and pressure to each guest's needs, addressing dryness, oiliness, or tension while ensuring comfort and safety for everyone in the group.

We offer both semi-private and fully private options when available. We can arrange adjacent stations or a private treatment room for your group depending on booking size and preferences. Private setups may require advance notice and possible additional fees.

Arrive 5–10 minutes early to check in and settle. Avoid heavy styling products before your appointment. Bring any relevant health notes, and inform us of allergies or medical conditions so therapists can tailor products and techniques safely.