Frequently Asked Questions

Get answers to common questions about Restore | 90 minutes Head Spa.

Arrive with hair free of heavy styling products for best results. Avoid a recent chemical treatment and inform us of allergies or sensitivities. Plan to relax; we’ll provide towels and a beverage. Arrive five minutes early for consultation.

Yes — we customize pressure, products, and routine to accommodate sensitivity or thinning. Tell your therapist about scalp conditions, medications, or hair treatments, and we’ll adjust techniques and product selection to ensure safety, comfort, and effective results.

The ritual begins with a consultation, followed by a deep scalp cleanse, warm water therapy, and a focused scalp massage. We then perform an extended neck and shoulder massage and finish with a rejuvenating mini facial for full renewal.

For general maintenance, every four to six weeks is ideal. If addressing scalp issues or chronic tension, biweekly sessions may accelerate improvement. Your therapist will recommend a personalized timetable based on scalp condition, lifestyle, and results observed.

We generally advise waiting 48 to 72 hours after major chemical services to avoid irritation. Tell us about recent treatments when booking so we can adapt products or timing. If unsure, consult your colorist before scheduling.

Yes; active scalp infections, open wounds, recent head injuries, uncontrolled hypertension, or contagious skin conditions may prevent treatment. Always disclose medical history, medications, or pregnancy. If contraindications exist, we’ll recommend safer alternatives or refer you to a medical professional.